Return Policy

Return and Refund Policy

1. If a product does not substantially conform to the description, quantity, and quality specified by us, then within 5 days from delivery of the product you have to make a complaint to  care@avnuefashion.com   or make a complaint through our toll free number 18002031383.
2. In the unlikely event that your product arrives damaged, you should email us a photo/video of the damaged product within 48 hours of receiving your order.
3.  In case you have other reasons, please provide details of the issue with the produce/ produce at the time of filing the complaint
4. Return will only applicable if someone apply for return between 7days after delivery.
5. Upon receiving the item, We will verify the authenticity and the nature of the complaint.
6. ??????If our team determines that the complaint is valid and genuine then we may replace the entire product or product or a part thereof, depending on the extent of the non-compliance with the description, quantity, and quality. Please note that our team is not likely to replace or provide a refund for:

•                                                                                                   Damage due to misuse
•                                                                                                   Any item which has been used
•                                                                                                   Any damage/defect which is caused by you
•  any item that is returned without all original packaging and accessories, including the box packaging if any, and all other items originally included with the product/s delivered
• items for which original tags and packaging are not intact; Once your return has been authorized, we'd be happy to process your refund.

We aim to process all returns within 3-4 business days. If you have any questions about your return, feel free to reach out to the Avenue team at care@avnuefashion.com or our toll free number 18002031383.